Barriers to healthcare and a ‘triple empathy problem’ may lead to adverse outcomes for autistic adults: A qualitative study

Despite increased awareness and advocacy, autistic adults continue to encounter significant barriers within healthcare systems, often leading to adverse health outcomes and diminished quality of life. Recognizing and addressing these challenges is not just a matter of improving healthcare accessibility; it's about fundamentally rethinking our approach to medical care to embrace the principles of neurodiversity and inclusivity.

THIS LINKS TO THE STUDY

 A new study sheds light on these issues, introducing the concept of the "triple empathy problem" and proposing the "Autistic SPACE" framework as a solution. This innovative model offers a pathway for healthcare providers to better understand and meet the needs of autistic patients, emphasizing Sensory needs, Predictability, Acceptance, Communication, and Empathy. By adopting these principles, healthcare professionals can create environments where autistic individuals feel understood, respected, and cared for, ultimately leading to improved health outcomes and a more inclusive healthcare experience for everyone.

 The study explored the challenges autistic adults face in accessing healthcare, using data from 1248 participants. It revealed several barriers, including difficulties in communication, doubt from both the patients and doctors, environmental and sensory challenges, and a general fear of seeking healthcare. This led to healthcare avoidance and, in some cases, serious adverse health outcomes.

 

The study introduced several notable contributions to the field of autism research and healthcare practices:

  1. Triple Empathy Problem:

    The concept of a "triple empathy problem" is a significant and novel contribution. It extends the existing idea of the double empathy problem, which describes mutual difficulties in empathy and understanding between autistic and non-autistic individuals, by adding the dimension of healthcare. This new framing highlights how the inherent challenges in doctor-patient communication are further complicated by the differences in how autistic and non-autistic individuals process and communicate information.

  2. Insider-Led Research:

    The study is unique in that it was conducted by a team of autistic researchers, most of whom are also medical doctors. This insider perspective is rare in autism research and offers a valuable and authentic understanding of the challenges faced by autistic individuals in healthcare settings.

  3. Comprehensive Model of Healthcare Access Barriers:

    The development of a detailed model explaining how specific barriers to healthcare access can lead to adverse health outcomes for autistic adults is a key contribution. This model not only outlines the chronological journey through which barriers may affect health outcomes but also integrates the triple empathy problem, providing a holistic view of the issue.

  4. Practical Framework for Healthcare Providers:

    The study's recommendations for healthcare practice adjustments, aimed at addressing the identified barriers, represent a practical and potentially impactful outcome. The proposed "Autistic SPACE" framework provides clear, actionable strategies for healthcare providers to better accommodate the needs of autistic patients.

 

These contributions represent significant steps forward in understanding and addressing the healthcare needs of autistic adults. By focusing on the unique perspectives of autistic individuals and proposing specific, informed solutions, the study has the potential to influence both future research and healthcare practices positively.

 

The "triple empathy problem" is an extension of the "double empathy problem" concept in the context of healthcare interactions between autistic adults and non-autistic healthcare providers. Here's a breakdown to explain it more clearly:

Double Empathy Problem

  • Originally proposed by Damian Milton, the double empathy problem challenges the notion that autistic people inherently lack empathy or have a deficit in understanding others' mental states. Instead, it suggests that difficulties in empathy and understanding are mutual and occur in interactions between people with different neurotypes, such as between autistic and non-autistic individuals.

  • The double empathy problem posits that these mutual difficulties arise because each group interprets and interacts with the world in ways that can be significantly different, leading to misunderstandings and miscommunications.

Triple Empathy Problem

  • The "triple empathy problem" builds on this by incorporating the complexities of the healthcare environment. It recognizes an additional layer of misunderstanding and miscommunication that occurs in medical settings, making the interaction even more challenging.

  • This concept suggests that not only do autistic and non-autistic individuals struggle to understand each other due to their differing perspectives and communication styles, but the inherent power dynamics and communication norms in healthcare settings further complicate these interactions. Healthcare professionals have their own "culture," language, and ways of interpreting information that may not be accessible or understandable to those outside the profession, including autistic patients.

  • The "triple" aspect comes into play by considering:

    1. The mutual empathy and understanding challenges between autistic and non-autistic individuals (the original double empathy problem).

    2. The additional layer of difficulty presented by the healthcare setting, where there is often a significant gap between the medical knowledge and communication styles of healthcare professionals and the experiences and needs of autistic individuals.

    3. Systemic and environmental factors in healthcare settings that may not accommodate the sensory, communicative, and informational needs of autistic individuals, further hindering effective communication and understanding.

Implications

The triple empathy problem highlights the need for healthcare systems to adapt and for healthcare providers to receive training on autism. By understanding and accommodating the unique ways in which autistic individuals perceive, interpret, and communicate information, healthcare providers can bridge these gaps, leading to more effective, empathetic, and patient-centered care. This concept calls for a more inclusive approach to healthcare that respects neurodiversity and recognizes the strengths and challenges of autistic individuals.

Triple Empathy and SHEN:

The concept of SHEN, in traditional Chinese medicine and Taoist practices, refers to the spirit or the emotional-mental aspect of an individual, encompassing consciousness, emotions, and mental well-being. The "triple empathy problem" underscores the difficulties in mutual understanding and empathy in healthcare interactions, which can be further illuminated by considering SHEN as a critical factor in these dynamics. SHEN represents the emotional and psychological well-being that is often overlooked in conventional healthcare models. By incorporating an understanding of SHEN, healthcare providers can better appreciate the depth of the emotional and psychological barriers faced by autistic individuals, leading to more compassionate, empathetic, and effective care.

 

 

"Autistic SPACE" is a framework developed from the insights gained in the study on barriers to healthcare for autistic adults.

It provides a set of guidelines designed to help healthcare providers better accommodate the needs of autistic patients in healthcare settings. The acronym "SPACE" stands for Sensory needs, Predictability, Acceptance, Communication, and Empathy, highlighting the key areas where adjustments can make healthcare environments more accessible and supportive for autistic individuals. Here's a brief explanation of each component:

  1. Sensory needs: Recognizes that autistic individuals may have heightened sensitivities to sensory inputs such as light, sound, and touch. Healthcare settings should consider these sensory needs by creating environments that minimize sensory overload, such as reducing fluorescent lighting, noise levels, and incorporating sensory-friendly waiting areas.

  2. Predictability: Many autistic individuals find comfort and security in predictable environments and routines. Healthcare providers can support this need by offering clear, detailed information about what to expect during appointments, procedures, and treatments to reduce anxiety and uncertainty.

  3. Acceptance: Encourages healthcare providers and staff to adopt a non-judgmental, accepting attitude towards autistic patients. This involves recognizing and valuing neurodiversity, understanding the wide range of behaviors and communication styles associated with autism, and adapting practices to be more inclusive.

  4. Communication: Highlights the importance of clear, straightforward communication that takes into account the diverse communication needs of autistic individuals. This could involve offering alternative communication methods (e.g., written instructions, visual aids) and ensuring that medical information is presented in an accessible, understandable way.

  5. Empathy: Stresses the importance of empathetic interactions that seek to understand the patient's perspective and experiences. This involves listening attentively, validating the patient's feelings and concerns, and working collaboratively to address healthcare needs in a way that respects the patient's autonomy and preferences.

The "Autistic SPACE" framework aims to guide healthcare professionals in creating more autism-friendly healthcare experiences. By addressing these five key areas, healthcare providers can reduce barriers to care, improve the quality of healthcare interactions, and support better health outcomes for autistic individuals.

Incorporating Neuroaffective Somatics into Healthcare:

Neuroaffective Somatics emphasizes the importance of understanding the body's role in emotional processing and regulation. This perspective can enrich the "Autistic SPACE" framework by offering additional tools and strategies for healthcare providers to support autistic individuals' emotional and psychological well-being. For example, techniques that focus on body awareness, grounding, and regulation can help autistic individuals manage sensory overstimulation and emotional dysregulation, directly addressing the Sensory needs and Empathy components of the framework.

Enhancing Empathy through a Neuroaffective Lens: Finally, the principles of Neuroaffective Somatics can contribute to resolving the "triple empathy problem" by fostering a deeper understanding of the neurodiverse experiences of autistic individuals. Training healthcare providers in neuroaffective somatics can enhance their ability to empathize with and accommodate the unique sensory, emotional, and communicative needs of autistic patients. This includes recognizing non-verbal cues, understanding the impact of sensory environments, and employing somatic techniques to facilitate a more supportive and empathetic healthcare interaction.

In conclusion, integrating the insights from the study on healthcare barriers for autistic adults with Neuroaffective Somatics, the concept of SHEN, and the SMART framework offers a holistic and comprehensive approach to improving healthcare for neurodiverse populations. By acknowledging the importance of sensory processing, emotional regulation, and the spirit (SHEN) in healthcare interactions, we can move towards a more inclusive, empathetic, and effective healthcare system that truly meets the needs of all individuals. 

If you’re interested in learning more about Neuroaffective Approaches to Healthcare, please reach out so we can discuss engagement!